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الجمعة، 9 فبراير 2018


تعلن  اللجنة الدولية للأغاثة في عمان عن حاجتها الى :

Regional Human Resources Coordinator

The International Rescue Committee (IRC) is among the world’s leading nonprofit humanitarian relief and development organizations.  Founded in 1933 at the request of Albert Einstein, the IRC’s mission is to assist those whose lives and livelihoods have been shattered by conflict and disaster to survive, recover and gain control over their lives. The organization has been at the forefront of virtually every major humanitarian initiative for the last 80 years.  At work today in over 40 countries and 29 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, 6.1 million people are internally displaced and 13.1 million are in need of humanitarian assistance, with three million in hard-to-reach areas. There are 5.4 million Syrian refugees in neighboring countries. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.
IRC is offering a robust humanitarian response to the Syria crisis. With an annual regional portfolio of $90 million within a rapidly expanding portfolio, supported by more than 3,000 staff and workers in the region, IRC is undertaking programs in Syria and the neighboring countries of Iraq, Lebanon and Jordan. Inside Syria, the IRC is specifically focused on health, cash assistance, education, child protection, women’s protection and empowerment, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding and coordination.
Position Overview
The Middle East (ME) Regional HR Coordinator will join a regional HR team and regional HR organization of 50+ HR country based HR practitioners whose mission is to ensure a strong HR foundation in support of high quality programs for IRC’s beneficiaries. Under the supervision of the Regional HR Director and in close collaboration with country program HR Directors, the ME Regional HR Coordinator will: (1) Coordinate ME HR activities across different countries cultivating a “one IRC team” approach that leverages HR economies of scale and benefits from shared learnings; (2) Provide top-tier HR client service and support as the front-line HR focal point for all ME regional staff; (3) Lead regional HR projects in support of country program strategies, consulting and collaborating with country program and Headquarters stakeholders in the areas of policy and program development, learning and development, capacity-building, compensation, performance management, recruitment and staff care.
The Regional HR Coordinator will provide surge HR support (when needed) and may occasionally serve as Acting HR Lead in a country program.
Key Responsibilities
ME HR Coordination
  • Provide project management, HR analysis and generalist HR support for a diverse region including organizational design input, policy design and team integration activities
  • Devise HR interventions with a gender equality and staff care lens to address critical HR issues in areas including orientation and on-boarding, training and development, employee relations, recruitment and staff care
  • Instill a “one IRC team” approach across different countries / borders to ensure HR learnings and best practices are shared on a consistent and regular basis through regular meetings and trainings
  • Coordinate regional or HQ-led HR activities across the multiple operational hubs
  • Consolidate and provide analysis and recommendations on monthly and quarterly Strategic HR Metrics in collaboration with the HR Shared Services Comp&Ben and Analytics Manager
  • Collaboratively design learning and development strategies, programs and tactical projects to address specific needs derived from evidence-based assessments
  • Foster remote management excellence through modeling of and training on best and innovative practices
Regional/International HR Generalist Support
  • Serve as the “front-line” HR generalist to provide technical HR advice in response to regional staff policy inquiries, requests, basic employee relations issues and exit management
  • Provide HR orientation for new regional employees and support supervisors in creation of robust on-boarding plans
  • Support the in-country HR teams in the design and delivery of effective orientation plans to all new incoming International Staff
  • Design quarterly regional learning and development plans
  • Deliver IRC Way compliance and code of conduct training to all regional staff
  • Create, manage and update regional team organization charts, reports and files
  • Manage regional HR intern/s ensuring high-quality learning through meaningful assignments
  • Ensure all HR/Personnel regional files are properly filed and kept in compliance with global standard
HR Project and Program Management
  • Under guidance of Regional HR Director, liaise with global focal points in Talent Management, Talent Acquisition, ,Gender Equality, etc. to devise and deliver initiatives in line with IRC’s Global HR Strategy and country program Strategic Action Plan (SAP) work plans
  • When needed, actively participate in the planning, delivery and implementation of global HR initiatives including HRIS, policies and procedures, monthly and quarterly metrics, compensation and benefits and other pilots and programs across the region
  • Provide day to day support to HR Leads and practitioners with tools, templates, resources and information
  • Co-coordinate and advance best practices for annual and mid-year performance management across the region
  • Coordinate IRC’s Talent Management initiatives and programs, utilizing metrics for continuous improvement
  • Participate in employee engagement action planning and interventions with the aim of improving morale, team cohesion, learning and development and other prioritized areas
  • Review, analyze and approve country program international job position requests including compensation and organizational review; Provide recommendations, ensuring accuracy and consistency.
  • Support IRC’s ME nationalization strategy through application of holistic HR approaches
  • Provide ad-hoc surge HR support during emergency and new grant implementation phases when it comes to areas such as recruitment, orientation, etc.
  • Review and co-design regional and country program HR policies
  • Contribute to design and facilitation of regional HR Conferences and Capacity-Building workshops
  • Attend to other requests and projects as assigned by the Regional HR Director
Key Working Relationships:
Position Reports directly to:  ME Regional Human Resources Director
Key Internal Relationships: 
  • Country program Team: HR Directors, HR practitioners, Country Directors. Senior Management Teams, Deputy Directors, etc.
  • All Regional staff especially Regional Director, Regional Staff Care Senior Specialist and other Functional Regional Directors and Technical Advisors
  • HQ HR Team
  • Other Regional HR Directors and teams: close collaboration with other Regional HR teams on various areas such as Global Recruitment, Employee Relations, Talent Management, Staff Care, etc.
Key External Relationships:  INGO counterparts; IRC legal counsel; HR associations and network
Job Requirements:
  • Proven acumen as an HR generalist including 6 – 8 years of experience in the areas of training and development, HR administration, compensation, policies and procedures, employee relations, organizational design and workforce planning
  • Successful implementation of HR activities at a global or regional level working with multiple stakeholders, across cultures and at a range of organizational levels, and/or comparable HR experience in medium to large country programs ($10 - $50M+, 200 employees+)
  • Demonstrated success as an HR professional in emergency response, conflict zones and/or humanitarian aid sector strongly preferred.
  • Undergraduate study in HR, Business, International Relations or related field is required. MBA is a plus.
  • Strong track-record of training and capacity-building including provision of one-on-one coaching, designing and delivering training programs, measuring efficacy and implementing systematic improvements
  • Observance of a professional HR philosophy focused on creating solutions to tough problems and balancing necessary compliance/policy enforcement with a steadfast commitment to client service and support
  • Comfortable delivering on strategic HR initiatives, tactical assignments, HR administration and project management – moving seamlessly from one to another on a daily basis
  • Must possess a highly collaborative, inclusive, consultative and resourceful work style
  • Outstanding interpersonal, presentation, verbal and written communication skills
  • Ability to work within a highly matrixed and complex agency organizational structure and to adapt to shifting priorities
  • Excellent project management and organizational skills including creation of detailed work plans and superior time management
  • Advanced proficiency in MS Outlook, Word, Excel and PowerPoint, HRIS
  • Ability to travel up to 20% within the region
  • Fluency in English and Arabic.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Work Environment: This is a national position preferably based in Jordan or Lebanon. The role might require some travel to Jordan, Lebanon, Iraq, Syria and Turkey and other locations as necessary.
Attention Returning National Candidates:  We strongly encourage national or returning national candidates to apply for this position. If you are a national of Jordan or Lebanon and are currently located outside of your home country and possess over two years of international work experience, the IRC Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.
Please DO NOT include your photograph or salary history with your resume or CV submission.